We’re Here to Help

Contact Ann Lune

Need help with an order, digital download, or crochet pattern? Send us a message and our Ann Lune support team will be happy to assist you.

Send Us a Message

How Can We Help?

Contact Information

We’re Happy to Help

Email Support

You can contact the Ann Lune support team directly at:

Response Time

We normally respond within 1–2 business days. During holidays or busy periods, replies may take a little longer.

For Faster Support

Please include:

  • Your order number
  • Email address used at checkout
  • Name of the purchased pattern
  • A clear description of the issue
  • A screenshot if relevant
Digital Products Only:
Ann Lune sells downloadable crochet PDF patterns. Unless specifically stated otherwise on a product page, no finished physical item will be shipped.

Digital Pattern Support

Having Trouble With Your Download?

Visit our Download Help page for step-by-step instructions on accessing, opening, and saving your digital crochet pattern on iPhone, Android, tablet, or computer.

Visit Download Help →

AVELUNE sells digital crochet patterns only. No physical item will be shipped.