We’re Here to Help
Contact Ann Lune
Need help with an order, digital download, or crochet pattern? Send us a message and our Ann Lune support team will be happy to assist you.
Send Us a Message
How Can We Help?
Contact Information
We’re Happy to Help
Response Time
We normally respond within 1–2 business days. During holidays or busy periods, replies may take a little longer.
For Faster Support
Please include:
- Your order number
- Email address used at checkout
- Name of the purchased pattern
- A clear description of the issue
- A screenshot if relevant
Ann Lune sells downloadable crochet PDF patterns. Unless specifically stated otherwise on a product page, no finished physical item will be shipped.
Digital Pattern Support
Having Trouble With Your Download?
Visit our Download Help page for step-by-step instructions on accessing, opening, and saving your digital crochet pattern on iPhone, Android, tablet, or computer.
Visit Download Help →AVELUNE sells digital crochet patterns only. No physical item will be shipped.